很多时候你只要掌握了一些技巧跟方法，事情通常就在你的掌握之中。就像那些外贸里能钻的达人们，能帮客户想到细微之处，也能借机成单。
1.那些能顺利成交的订单，你也要及时的跟踪货物信息，以跟客户保持沟通。当货物到达海关了，也需要给客户一封及时的开发信：
Hello, xxx,
We have checked the tracking information and found your package has now arrived at your country’s customs agency.
Please let us know as soon as your order arrives at your delivery address.
If your package experiences any delays at customs, please contact them to resolve any problems.
Thanks!
2.当顺利发货，同时物流也是给力的。你跟踪到货物已经处于签收的状态了，这时就可以放心的提醒买家，进行确认收货了。还要提醒买家给予好评哦！
Hello,xxx,
The tracking information shows that you have received your order! Please make sure your items have arrived in good condition and then confirm satis factory delivery.
If you are satisfied with your purchase and our service, we will greatly appreciate it if you give us a five-star feedback and leave positive comments on your experience with us!
If you have any questions or problems, please contact us directly for assistance, rather than submitting a refund request. We aim to solve all problems as quickly as possible!
Thanks!
3.对于外贸来说，买家议价很多业务员都很困惑，那么提供一开发信模板，委婉而又让客户尝到甜头。建议填写希望买家购买的件数和您所能提供的折扣。
Dear xxx:
Thank you for taking interests in our item. I’m afraid we can’t offer you that low price you bargained as the price we offer has been carefully calculated andour profit margin is already very limited. However, we can offer you a XXX %discount if you purchase more than XXXXpieces in one order. If you have anyfurther questions, please let me know. Thanks!
4.有时你会接到老客户的询盘，这时就可以把折扣产品推荐给他了。
Dear xxx,
Thanks for your message. Well, if you buy both of the XXXX items, we can offer you a XXX % discount. Once we confirm your payment, we will ship out the items for you in time.
Please feel free to contact us if you have any further questions.
Thanks & Best regards!
5.商家在节假日都会有些促销产品，而外贸们呢，也可以在圣诞节/新年等节日把一些畅销产品向买家推荐，或者向买家推荐新品，适时沟通维护客户。
Dear xxx,
As Christmas/New year/…… is coming, we found XXXXXXXXXX has a large potential market. Many customers are buying them for resale on eBay or in their retail stores because of its high profit margin. We have a large stock of XXXXXXXX.
Please click the following link to check them out XXXXXXXXXX. If you order more than 10 pieces in one order, you can enjoy a wholesale price of XXX. Thanks.
相信外贸小伙伴们都看过了，那就收藏或者分享给你的好友吧。平时的积累，等到时机成熟就可爆发。
